Convenient shipping options
Convenient shipping options
Convenient shipping options

CAYMA HAKKI


1. The Buyer has the right to withdraw from the Contract within fourteen (14) days from the date of receipt of the Product without giving any reason and without paying any penalty. However, the Buyer may also exercise the right of withdrawal from the establishment of the Contract until the delivery of the Product.

2. The period of right of withdrawal begins on the day the consumer or a third party designated by the consumer receives the goods.

3. Unless otherwise agreed in writing by the Parties, the Buyer cannot exercise the right of withdrawal in relation to the following Product/products - even if they have not been used:

• Products or services whose prices vary depending on fluctuations in financial markets and are not under the control of the Seller,

• Products prepared in line with the Buyer's requests or personal needs (those that are customized to the person/personal needs by making changes/additions),

• Products that can spoil quickly or expire,

• Products whose protective elements such as packaging, tape, seal, package have been opened after delivery and whose return is not suitable in terms of health and hygiene,

•   Products that are mixed with other products after delivery and cannot be separated due to their nature,

• Services that begin to be performed with the Buyer’s approval before the expiration of the right of withdrawal.

4. In order for the Buyer to exercise his/her right of withdrawal, he/she must notify the SELLER by e-mail or telephone within this period of 14 days and the product/products must not be among those for which the right of withdrawal cannot be exercised.

5. If the right of withdrawal is used in accordance with the law within the specified period, the Buyer may make the necessary notification via the Seller's 0 (212) 249 2434 number and e-mail address.

6. In case of exercising the right of withdrawal, the Buyer is obliged to return the product/products to the Seller within ten (10) days from the date of sending the notice of withdrawal to the Seller. The shipping cost of the returned Product will be covered by the Seller, provided that the Seller's contracted shipping company is used.

7.      The Seller shall, within 14 days from the date of receipt of the notice of withdrawal, provided that the right of withdrawal is fulfilled by the Buyer in a timely and proper manner, and all payments collected, including the price of the product and the costs of delivery of the goods to the consumer, if any, shall be paid by the Buyer when purchasing the product. will return it to the Buyer in accordance with the vehicle. Delivery costs collected from the Buyer will be covered by the Seller only if all products subject to the same order are returned.

8. The Seller reserves the right to collect and offset monetary values ​​such as discounts on the product price, if any, from the Buyer in cases of legal withdrawal and other order cancellations.

9. The right of withdrawal cannot be used in cases where the right of withdrawal is not foreseen by law, and the Buyer loses the right of withdrawal in cases where this right is not used properly or in a timely manner.

10. In order for the Buyer to benefit from the right of withdrawal, the order sent to him by the Seller must be returned to the Seller under the same conditions and in full (the product, the product box, the warranty certificate, if any, the invoice/receipt, and all other elements that came with the order).

11. The Seller reserves the right not to accept returns for product(s) for which the receipt/invoice has not been sent by the Buyer.

The Seller is not responsible for any missing, lost or damaged items during the return shipment process.